Contact YETI
Customer service guide
What to prepare and where to send a support request.
Information to include
For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.
Order timing
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing. The published Shipping Policy contains the complete terms.
Returns
Request an eligible return within 30 days after delivery. Review the Refund Policy before sending an item to 2636 Capitol Ave, Cheyenne, Wyoming, 82001, United States.
Store operator
YETI is an online store operated by yetiiykus. The official storefront is yetiiykus.shop.
Contact information
| Store | YETI |
|---|---|
| Legal operator | yetiiykus |
| Business address | 2636 Capitol Ave, Cheyenne, Wyoming, 82001, United States |
| support@yetiiykus.shop | |
| Phone | 979-295-4604 |
| Support hours | Weekdays 9 AM to 5 PM |